[Andrey]

in reply to: EN Repairs 22 #10364

Hello team thank you for your help on following up with this,
Mark would you please stay back to clear with Nishit as he might need more information/question about anything sent to him couple days ago. Not sure why we not seeing any progress on any of this issues reported in your comments.

Yes we can not put Corsy down on this production project as it has been assigned to Silicon Valley Company.
Having said that if you could coordinate with Nishit about what’s going on to make all these issues fixed and job completed.

ThankYou

• This reply was modified 2 years, 3 months ago by Andrey.
• This reply was modified 2 years, 3 months ago by Andrey.

[Andrey]

in reply to: EN Repairs 22 #10178

Hello Mark, Nishit thank you for your great work,

i know we have moved to EN project and sealed Voip site for new jobs creation. Although can i ask a question if we can do couple of works (user can not see their telinta numbers) on Voip site and return back to EN Repairs?

Kind regards Andrey

[Andrey]

in reply to: Voip Optimisation #10085

Hello team!
VERY IMPORTANT WITH PEERLESS
When we create a rule for Peerless which has got plenty of numbers ends with 6666 but we are missing them all,
we create a rule but it does not work we noted that just one notification come from PeerLess about 6666 but where all the other numbers that matches our Rule with 6666?

This has to be fixed ASAP as when we receive one notification, we are missing other hundred of numbers and this should not be happened.
Please check this Nishit.
Kind regards Andrey

[Andrey]

in reply to: Voip Optimisation #9986

Hello team thank you for following up,

Nishit in addition to #9985 – just letting you know that we are not cancelling 5) task and budget even though “Area Codes Bulk Management” is already outdated task due to very huge delay with its development we actually not really need it now as https://webmaklay.dev/voip-upgrades/ is an upgraded task for Area Codes Bulk Management.

However we keep all budget for you and hoping that you implement this https://webmaklay.dev/voip-upgrades/ job ASAP with no delays. Hoping on your cooperation.

Kind regards Andrey 😉

[Andrey]

in reply to: Voip Optimisation #9901

by the way i have seen it somewhere on this forum Mark already advised to help you out with notification emails –

for single rule or bulk area codes it would be easy to create two folders with email templates; one for single rule “S” and second for bulk area code’s rule “B” then you can add additional condition such as “All Numbers” and so once “All Numbers” condition selected the notification templates goes from B folder and if we specified numbers “end with” or “begin with” then “S” folder notifications being sent out.

https://webmaklay.dev/wp-content/uploads/2022/12/Condition.jpg

Meanwhile please Turn on the notification emails ASAP
and why this still not working? https://webmaklay.dev/wp-content/uploads/2022/12/not-allow.jpg
Thank you

• This reply was modified 2 years, 6 months ago by Andrey.

[Andrey]

in reply to: Voip Optimisation #9899

Hi Mark Nishit thank you for following up with the job,
Nishit can you please turn on notification emials on ASAP we’ve got ppl calling us and complaining, this was a main condition for this job so notification messages work 24/7 see below
https://webmaklay.dev/wp-content/uploads/2022/12/notes.jpg

thank you!

[Andrey]

in reply to: Voip Optimisation #9873

Thank you Mark, Nishit,

Question
Nishit with this new area codes and unspecified numbers, we are thinking about new task that we would like to add but need to find if you can do it,

When we set up a new area code notification rule for example 212 area code and when numbers filed is blank, then system searches any number that comes under new 212 area code.

So as Mark mentioned it can be 1000 numbers and notification comes saying about 1000 new numbers and we can click and view these numbers or preview it somehow BUT

are we able to make the system automatically reserve and even buy some “easy to remember” of them for example reserve and buy all numbers that end with 5555 or 8888 and so on.

Aer your able to do it? Please let us know if you can we add the job and budget for that task.

We need this function so we wont miss those numbers that released at night time for example and someone else purchase them. I think we have got that option working already (developer for inteligent) but we need it for PeerLess.
Could you please advice.,

Thank you!

[Andrey]

in reply to: Voip Optimisation #9823

Good day Nishit, Mark, thank you Mark for perfect explanation, in fact for 9821 c) we are looking forward when we could tune our project apps as we want to gradually move to that platform so could expand our businessship with Siliconinfo company as well.

We are planning to combine this portal with Friends business members and store all the jobs there, if one developer got overloaded with the jobs an other developer can step in and take the other project developing. This will increase overall yearly Siliconinfo revenue plus we can improve our communication chain such as voice messaging, documents sharing, payments improvements, stats, charts and etc.

So hoping will do everything in a time.
Kind regards Andrey

[Andrey]

in reply to: Voip Optimisation #9759

Hi Mark, Nishit yes the vendors are Intelegent and Peerless and customers on Telinta.
to check if the search finding Vanity numbers it is easy, see available vanity numbers on Peerless and Intelegent.

Here is one screen shot below California has got numbers of HOME vanity numbers so if the Voip search not finding them it is not working:)
https://webmaklay.dev/wp-content/uploads/2022/10/vaniti.jpg

Thank You

[Andrey]

in reply to: Voip Optimisation #9725

Hello Nishit yes this is one of our EN resellers’ developer they order numbers from EN using our API library, apparently they wanna know what is our product ID i guess it is our SKU so if you can advice.
Thank you

[Andrey]

in reply to: Voip Optimisation #9718

Hello Nishit we know you working on Voip now but one of our EN customers developer trying to set up an API on their website and they asking us this question: –

https://webmaklay.dev/wp-content/uploads/2022/10/api.jpg

Can you please help them with your answer?
Kind regards Andrey

[Andrey]

in reply to: Accounts Management #9611

Hello team, is there any updates about editing coupon codes?
Kind regards A:)

[Andrey]

in reply to: Vendors Search #9584

Hello Mark, Nishit thank you for your adaptation work,
I think we forgot to mention somthing that Telinta token job is also got broken after PHPV files migration.

If you remember the Telinta token task has been done for such a cases if we face any issues with Telinta password, if it gets changed ,forgotten or anything else. So when you guys checking #9578 b) please check Telinta token as well.

After Telinta token task job done i think we should not have any Telinta – EN API connections issues am i right?

We need to fix it asap as customers numbers activations list is building up.
Thank you 😉

[Andrey]

in reply to: Vendors Search #9551

Hello Mark, Nishit thank you for following up with all the tasks,

API
Hi Mark – as i can see the API work flow has a defect there should not be any order generated on EN IF customer has got no credit with EN can you please add a task to this job with adding extra funds for API modification as we discussed.

Hi Nishit thank you for #9544 it is all good except: ” if the store credit is not available then it creates order with ‘Awaiting Payment’” can we please modify this to If the store credit is not available the system rejects the order with the kind message: You have got not enough store credit to proceed please top up your store credit and try again.

– for top up link to the EN top up page.

PHP V
For latest V# upgrade hopefully it will work on EN please let us know when you done with this so we will check from our end too.

PIN CODE PICKUP
There is an other issue with creating manual orders for some reason some site admins can not detect a pincode upon orders creation. Probably while using mobile site could you please double check, will request video from them so we can investigate.

Thank You

[Andrey]

in reply to: Vendors Search #9540

Good day team, yes the #9538 is quite surprising information Nishit could you please double check and let us know more details,

for old template invoices via API just remanding the work flow; –

all the resellers that download and use our API library should track our numbers from our EN site and if number available their customers buying it from their projects and this API orders come to us – EN.

However, very important – if reseller does not have a credit with EN such orders should be declined at their earliest stage without generating any orders or orders without numbers etc.I hope there is a message saying you got not enough credit with EN to proceed.

So could you please check this API work flow Nishit if it is as above.
As per old template https://webmaklay.dev/wp-content/uploads/2022/09/IMG-6b9ffec270586b8b30275f2731d39f92-V.jpg – for all the API orders, could you please use our newly styled template instead.

Please let us know if anything new on this so we can discuss with finance to add more funds we need it all work smooth before we go to the new jobs.

Are we still doing CUSTOMER SERVICE RECORD?

Thank You 🙂

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