[Andrey]

in reply to: Matching Numbers #13758

Do you have any site back ups with you? Do you want me to send you a site back up from latest days?

[Andrey]

in reply to: Matching Numbers #13755

do you have any software to check why front end loading slow and back end better whats been hapening at the customers area?

[Andrey]

in reply to: Matching Numbers #13753

we just wanted to check when is the latest API request had been happened between EN and API customers and found that API stats aslo not working https://excellentnumbers.com/admin/index.php?ToDo=ViewApiStats

[Andrey]

in reply to: Matching Numbers #13752

please let me know if you got any plans for this issue resolution? What are you going to do? Do you have any backups to resore files if you struggling to repair site loading? If so what is the lates back up do you have? We must repair it as soon as possible.

[Andrey]

in reply to: Matching Numbers #13751

Hi Nishit, i can not open your links in #13748 it says out dated link, i would suggest to leave everything now and fix website loading urgently ppl not happy they are loosing money and customers can not order numbers trough API these two HUGE issues making our customers very stressfull and angry.

We working on the project but site keeps crushing every day ppl complain about somthing are you able to resolve this situation?

[Andrey]

in reply to: Matching Numbers #13747

Hello Nishit, thanks for your message, sadly to hear that you still can not find the problem which slowing En loading process. Today i have recived an other complain from EN site admin saying that now they noted that customers stopped ordering numbers trough API library as it is also broken and ppl very disapinted with the site keeps crushing.

Please keep me in in loop of your invetsigation and API orders and Slow Browsing currenly major issues at this stage;(

[Andrey]

in reply to: Maseter Port Out PIN #13734

Hi Nishit please start EN Browsing Speed Improvnemt – please fix it before starting any othre tasks in this job.
Please check there are multiple errors on the site that may be a clue for this task investigation. The system – DB connectivity is very bad https://webmaklay.dev/wp-content/uploads/2025/04/Logs-SQL-errors.jpg we hope you can find it and resolve asap. Please let us know if you unable to fix this issue.
Thank you

[Andrey]

in reply to: Matching Numbers #13732

Hello Nishit thank you for your message, yes please try to disapble diffrent modules to find where is the bug for such a slow browsing at EN fron end project.

We have discussed with site admin and agreed to close this job as we can see you have complete Matching Numbers job and also New sticker task.

However we still facing difucutlies while loading front end pages on EN priamerely on front end pages.Also Brands and Top Category widget there has been a long discussions on this topic as a result we have agreed to close this job and move this resolution discussions to the next job which is Master Port Out Pin here https://webmaklay.dev/master-port-out-pin/.

I was also tried to explain the team that we still need sometime to troiuble shoot EN Front End browsing and we could add some extra funds for that so you can investigate this issue and resolve it urgently.

So on Master Port Out Pin first task is EN Front End Browsing – please finish this task first before all other tasks as EN Front End Browsing Improvment – https://webmaklay.dev/master-port-out-pin/ – is the most prioritized task and we would like you to repair it first and asap.

Kind regards Andrey

[Andrey]

in reply to: Matching Numbers #13718

Hello Jeff thanks for your input on this, Nishit could you please check on what’s Jeff brought in? There was a brands function before and it is not working now. Site admins say that the loading pages slowing down more and more. If you can not fix this can you please temporary disable Matching Numbers functionality and check the loading speed without it?

What Jeff says it make sence the old EN shopping cart has got network of file correspodning to each other i think there is an issue somthing behind this slow loading process.

I guess we should have taken very carefull conflict preventing planns when developing these kind of jobs, now it is clear why we have deen asked us to add important notice in this task description as it may cause some consiquences that we are going trough now.

However it may be not the case and probably some other issues slowing down the front end browsing but when team asks as to put such a notice https://webmaklay.dev/wp-content/uploads/2025/04/task.jpg this is what they wnat to say that if you guys mess up somthing it is not a reason to create an other jobs for repair.

From an other hand i tried to explain to the team that it reqires a time to detect this porblem to resolve now and as i was assureed the site admin happy to add some more funds to this Matching Numbers job once these issues resolved.

Kind regards Andrey 😉

[Andrey]

in reply to: Matching Numbers #13715

Hello Nishit thank you for your messages will disscuss with site admin again and get back to you. I will aslo need to check with our system admin to find out more details.

[Andrey]

in reply to: Matching Numbers #13709

appologies for our downtime we had a very strong cyclone have been passing the country and we hope it has now gone further from us.

[Andrey]

in reply to: Matching Numbers #13708

Hi Nishit thank you for your explanation and your post #13689 if you investigated and found no code on creating category in the widget then how you explain that site admin created a categry called Blocks? https://webmaklay.dev/wp-content/uploads/2025/04/blocks.jpg

As per your investigation there is no code before but admin created a category and it worked so now it is not working any comments on that?

Aslo have you innspected a site slow load header and footer docs why it takes long time to load the frond end? Our crew say that there maybe some functionailty connecting trough API using old IP address or needs to flush cache. Please advice if you can fix it or you want a new job for that as well?

Kind regards Andrey 😉

[Andrey]

in reply to: Matching Numbers #13704

Have you chacked header and footer documents if any broken scripts there?

[Andrey]

in reply to: Matching Numbers #13703

Hello Nishit we have had some downtime here due to local cyclon, the site unfortunately still loading very slow i can see that from our end too. Are you able to to find out the problem why the fron end of the EN site loading slow?

Aslo have you checked #13652 (1)?
there are two issues holding this work error and site slow loading

Can we fix them?
Kind regadrs Andrey

[Andrey]

in reply to: Matching Numbers #13701

Hi Jeff thanks for looking at that, yes i remember us flushing DB before but i also Nishit already made some auto flushing functonality so it should work.

How do you think Nishit can we flush these DB tables to check if the load will be more faster? https://webmaklay.dev/wp-content/uploads/2025/04/ld.jpg

thank you for #13681 will ask site admins to check again,
I hope we can improve the site load then #13681 will be probably loading faster too 😉

[Author]

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